Welcome and thank you for visiting Southern Nools (“we”, “our” or “us”). We are dedicated to providing a seamless and enjoyable shopping experience for all our valued customers.
At Southern Nools we value and respect your privacy and we are committed to ensuring the privacy and security of your data is well protected when using our Website https://southernnools.com (Website).
This Privacy Policy outlines and explains our practices regarding the collection, use, disclosure, and protection of your personal data when you interact with our Website and related services (Services). By accessing or using our Website or Services, you agree to the terms outlined in this Privacy Policy. in the form of purchases, email, text, and other electronic messages between you and the Website.
We wish to bring to your attention our policies relating to the terms of purchase. If you are under 18 you must let your parent or guardian know about the Privacy Policy before you register as a user in our Website. We reserve the right to only accept orders from those over 18 years of age.
We encourage you to read our Privacy Policy before using our Website to be informed about our policies and practices regarding your personal information and how we would manage it.
In the event you do not agree with our Privacy Policy please refrain from using our Website.
This Privacy Policy solely applies when you access and use our Website through registration, subscribing, purchasing our products, promotions or any other channel in the form of email, text, and other electronic messages between you and the Website. will constitute that you understand, agree, acknowledge and are in acceptance of our Terms and Conditions and all policies as per indicated in this policy.
Collection of Personal Information
To use our services and features made available whilst you surf our domain you will need to register with our Website https://southernnools.com to fully interact with us.
We advise that your information about yourself is authentic, accurate, current and complete. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. You agree that we may use information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Furthermore you must represent and warrant that all information provided are valid and correct and you confirm that you are the person referred to in the billing information provided.
Please ensure that the password you provide should be unique and kept secure and you must notify us immediately if there are any breach of security or unauthorised use of your account or should any of your registration information change, please notify us immediately at the following e-mail address wecare@southernnools.com, failure to do so may cause delay due to inability to process your request.
Please take note that we may also change the registration requirements from time to time.
During your access and use of the Website, we may collect personal information that you voluntarily provide to us when you interact with our Website. All personal information we collect may include, but is not limited to:
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- Name ~ First and Last.
- Date of Birth
- Contact Information
- Email and Delivery addresses.
- Payment Information and Transaction Details.
- Network and Device Data (including your IP address)
- Profile Data (username and password, history of purchase, your interests and preferences, feedback and survey responses)
- Your usage patterns, facial images, shopping and browsing behaviour, pages visited, dates and times of your visits, referring URLs, browser and device type, operating system, and or any other personal identifiable information which you have provided us through any forms you may have submitted to us or in the course of any other interactions between you and us on our Website.
- Please be informed that your debit/credit card details are collected, processed and stored directly by our third party payment processors pursuant to their terms of use and Privacy Policies. We keep no credit card details of you, however, we may collect your bank account details for the sole purpose of refunds.
How will your personal data be used?
All information gathered may be used to understand your needs and to provide you with better service, in particular:
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- Verification and internal record keeping.
- Process your orders, including shipping and billing purposes.
- Send order notifications, updates, and tracking information.
- Respond to your inquiries, feedback, and provide customer support.
- To send promotional emails, newsletters, advertisements and marketing communications related to our products, and other information which may be of interest to you using the email address provided by you. (you can opt-out anytime).
- Sending invitation to you to join our private customer events.
- Conducting market and customer research, analysis or tracking to improve our product and services.
- Comply with legal obligations and enforce our policies.
Please take note, that you can write to us at wecare@southernnools.com if you would like to unsubscribe, or to withdraw your consent to our use of your personal information, however this would therefore limit your access to certain Website related activities or services.
Cookies and Similar Technologies
We may use cookies, web beacons, and other similar technologies to collect and store information about your use of our Website.
Cookies play a significant role in enhancing your Website experience. Rest assured, a cookie does not grant us access to your computer or any personal information unless you willingly provide it.
Cookies allows us to customise your experience, store your preferences, and track browsing behaviour. You can manage your cookie preferences through your browser settings.
Data Security
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We use secure transmission methods for sensitive information and maintain administrative, technical, and physical safeguards to protect the confidentiality and integrity of your personal information. However, please note that no method of data transmission or storage can guarantee absolute security, and we cannot guarantee the security of any information you transmit to us.
Your Rights
You have the right to access, update, correct, or delete your personal information. If you wish to exercise any of these rights or have any concerns about your data, please contact us at wecare@southernnools.com
Please be informed that Southern Nools reserves the right to amend this Privacy Policy at any time without prior notice. We encourage you to review this page from time to time to see any amendments or updates to our Privacy Policy page.
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